Term and Conditions

Last Updated: [Insert Date]

1. Our Store & Target Audience

Chic Furniture Store specializes in high-quality designer furniture for discerning homeowners who value both style and functionality. Our collections cater to customers seeking to elevate their living spaces with:

• Stylish all-weather wicker patio furniture
• Sophisticated home bars and wine storage solutions
• Elegant bedroom and dining room sets
• Functional home office and storage furniture

We serve customers worldwide (excluding some Asian and remote regions) who appreciate our contemporary designs and commitment to quality craftsmanship.

2. User Obligations and Responsibilities

2.1 Account Accuracy

When creating an account or placing an order, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account details
• Keep your login credentials confidential

2.2 Prohibited Activities

You may not:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with other customers’ use of our services
• Misrepresent your identity or order information

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in all product descriptions, images, and specifications. However, slight variations in color or materials may occur due to monitor settings or natural material characteristics.

3.2 Availability

All items are subject to availability. We reserve the right to discontinue any product without notice.

3.3 Custom Orders

Custom furniture pieces made to your specifications cannot be returned unless defective (see Section 7).

4. Ordering and Payment

4.1 Order Process

Your order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including:

• Product unavailability
• Errors in pricing or description
• Suspected fraudulent activity

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at time of order. You authorize us to charge the total amount to your selected payment method.

4.3 Pricing

All prices are in USD. We reserve the right to adjust prices at any time, but changes won’t affect completed orders.

5. Shipping and Delivery

5.1 Processing Time

Orders are processed within 1-2 business days from our warehouse in Saipan.

5.2 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
• Free Shipping: For orders over $50 via EMS (15-25 business days)

Delivery times are estimates and may vary due to customs processing or remote locations.

5.3 International Orders

International customers are responsible for all customs duties, taxes, or fees imposed by their country.

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of delivery for items in original condition with all packaging and components.

6.2 Non-Returnable Items

The following cannot be returned:

• Custom orders
• Final sale items (marked during checkout)

6.3 Return Process

To initiate a return:

1. Email [email protected] within 15 days
2. Receive return authorization
3. Ship item to our Saipan warehouse
4. Allow 5-7 business days for refund processing

Return shipping is the customer’s responsibility unless the return is due to our error.

7. Damaged or Incorrect Items

If your item arrives damaged or incorrect:

• Contact us immediately at [email protected]
• Include photos of the issue
• We’ll arrange a replacement or refund at no cost to you

8. Intellectual Property

All content on our website (images, text, designs) is our property or licensed to us and protected by copyright laws. You may not:

• Reproduce, distribute, or modify any content without permission
• Use our brand name or logos without written consent

9. Liability Limitations

9.1 Product Use

Our furniture is designed for residential use. We’re not liable for:

• Commercial use or improper installation
• Damage from misuse or failure to follow care instructions

9.2 Website Use

We’re not liable for:

• Temporary website unavailability
• Technical issues beyond our reasonable control
• Any indirect or consequential damages from website use

10. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect and use your information.

11. Changes to Terms

We may update these Terms periodically. The updated version will be posted on our website with a new effective date.

12. Governing Law

These Terms are governed by the laws of the Commonwealth of the Northern Mariana Islands. Any disputes shall be resolved in Saipan.

13. Contact Us

For questions about these Terms:

Chic Furniture Store
4392 Flint Street
Saipan, US 96950
Email: [email protected]
Hours: Monday-Friday, 9am-5pm (Saipan Time)